■ Management Packs for Operations Manager and Azure Solutions
■ Automation and integration products for Operations Manager
■ Plan, measure and follow up on KPIs of your IT Service delivery
■ Managed SCOM Service
■ World-class consultancy services
Monitoring should just work. That's why we created Monitoring as a Service, your all-in-one service for SCOM and Grafana monitoring.
Say goodbye to headaches like limited resources, outdated setups, and overwhelming alarms.
With Monitoring as a Service, you get:
A team of experienced SCOM experts to build, optimize, and continuously update your SCOM environment.
A new SCOM environment designed to meet your needs and following industry best-practices.
Our Digital Operations Framework, licenses to some of our most popular products, and exclusive Management Packs built with the specific purpose to create the optimal monitoring setup.
A cost-efficient solution - you get access to a whole monitoring team for just 20% of the cost of a full-time consultant.
This size includes monitoring for 1-249 managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not ping).
This setup includes the management of 1-3 SCOM Management Servers, plus additional SQL Servers.
Optional dev and stage environments can be included if deemed necessary.
Included in the package are Opslogix VMware Management Pack licenses for monitoring your VMware environment. These licenses cover up to 25 ESXi CPU Sockets. Additional licenses can be added as well.
Included in the package are Opslogix Oracle Management Pack licenses for monitoring your Oracle instances. These licenses cover 1 instace. Additional licenses can be added as well.
Included in the package are Opslogix Kubernetes Management Pack licenses for monitoring your Kubernetes infrastructure. These licenses cover 25 CPU units.
Opslogix EZalert is an innovative virtual operator for System Center Operations Manager, powered by machine learning.
It autonomously enriches and dispatches alerts to appropriate resolution states instantly, eliminating manual effort and filtering out unnecessary alert noise.
EZalert adapts by learning and mimicking the behaviors of operators and system administrators when managing resolution states and closing alerts in SCOM.
The Opslogix SCOM Connector for Microsoft Teams enables bi-directional data sync between SCOM Alerts and Microsoft Teams.
This connector enables synchronization of SCOM alerts with Microsoft Teams, ensuring relevant notifications and alerts reach the right teams or individuals.
Team members can take action, discuss, and delegate tasks efficiently, with all incident details readily accessible in Teams. The incident cards display all SCOM data and remain available as long as the information exists in the monitoring platform.
The Opslogix ServiceNow Incident Connector bridges the gap between service desk and monitoring data. With bi-directional synchronization, it effortlessly aligns SCOM alerts and ServiceNow incidents, streamlining workflows and enhancing incident resolution.
The Opslogix Digital Operations Framework is our proven work method and philosophy for supporting service customers. It includes a set of structured processes, proactive tuning routines, and the Management Packs listed below.
The Opslogix Classification Management Pack offers full control over your monitoring setup. With tiered levels (E to A), it enables tailored monitoring intensity, including advanced alerts for critical situations, such as notifying specific individuals outside business hours.
Dynamic tagging features allow you to set filters based on server usage, business unit, or region, ensuring your monitoring aligns seamlessly with operational needs.
The Opslogix Autonomous Maintenance Mode Management Pack simplifies server management by automatically triggering maintenance mode during server restarts, with different values based on the restart type.
It also includes a task for deploying a lightweight application to servers, allowing maintenance mode to be initiated directly from the server itself.
The Opslogix Autonomous Windows Service Management Pack detects all automatically started services on a server, while filtering out services already covered by Microsoft MPs or other common providers like Google.
It also includes optional recovery tasks to automatically restart services if they go down.
The Opslogix Lifecycle Management Management Pack automates the removal of agents from SCOM. By leveraging comments added during maintenance mode, it efficiently manages servers in the decommissioning process.
The Digital Operations Core Windows Service Management Pack captures services that are specified through overrides, regardless of startup type or classification. It’s ideal for critical services like antivirus software.
Optional recovery tasks are included to automatically restart services if they stop working properly.
The Opslogix Digital Operations Compliance Management Pack includes an extensive set of rules and monitors to verify uptime, reboot status, updates, scheduled task run-as accounts, Windows service run-as accounts, and Active Directory group members.
It checks that servers are restarted within a set timeframe, updates are successfully applied, and run-as accounts or group memberships align with overrides defining allowed accounts.
This size includes monitoring for 250-499 managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not ping).
This setup includes the management of 3-5 SCOM Management Servers, plus additional SQL Servers.
Optional dev and stage environments can be included if deemed necessary.
Included in the package are Opslogix VMware Management Pack licenses for monitoring your VMware environment. These licenses cover up to 50 ESXi CPU Sockets. Additional licenses can be added as well.
Included in the package are Opslogix Oracle Management Pack licenses for monitoring your Oracle instances. These licenses cover 3 instances. Additional licenses can be added as well.
Included in the package are Opslogix Kubernetes Management Pack licenses for monitoring your Kubernetes infrastructure. These licenses cover 50 CPU units.
Opslogix EZalert is an innovative virtual operator for System Center Operations Manager, powered by machine learning.
It autonomously enriches and dispatches alerts to appropriate resolution states instantly, eliminating manual effort and filtering out unnecessary alert noise.
EZalert adapts by learning and mimicking the behaviors of operators and system administrators when managing resolution states and closing alerts in SCOM.
The Opslogix SCOM Connector for Microsoft Teams enables bi-directional data sync between SCOM Alerts and Microsoft Teams.
This connector enables synchronization of SCOM alerts with Microsoft Teams, ensuring relevant notifications and alerts reach the right teams or individuals.
Team members can take action, discuss, and delegate tasks efficiently, with all incident details readily accessible in Teams. The incident cards display all SCOM data and remain available as long as the information exists in the monitoring platform.
The Opslogix ServiceNow Incident Connector bridges the gap between service desk and monitoring data. With bi-directional synchronization, it effortlessly aligns SCOM alerts and ServiceNow incidents, streamlining workflows and enhancing incident resolution.
The Opslogix Digital Operations Framework is our proven work method and philosophy for supporting service customers. It includes a set of structured processes, proactive tuning routines, and the Management Packs listed below.
The Opslogix Classification Management Pack offers full control over your monitoring setup. With tiered levels (E to A), it enables tailored monitoring intensity, including advanced alerts for critical situations, such as notifying specific individuals outside business hours.
Dynamic tagging features allow you to set filters based on server usage, business unit, or region, ensuring your monitoring aligns seamlessly with operational needs.
The Opslogix Autonomous Maintenance Mode Management Pack simplifies server management by automatically triggering maintenance mode during server restarts, with different values based on the restart type.
It also includes a task for deploying a lightweight application to servers, allowing maintenance mode to be initiated directly from the server itself.
The Opslogix Autonomous Windows Service Management Pack detects all automatically started services on a server, while filtering out services already covered by Microsoft MPs or other common providers like Google.
It also includes optional recovery tasks to automatically restart services if they go down.
The Opslogix Lifecycle Management Management Pack automates the removal of agents from SCOM. By leveraging comments added during maintenance mode, it efficiently manages servers in the decommissioning process.
The Digital Operations Core Windows Service Management Pack captures services that are specified through overrides, regardless of startup type or classification. It’s ideal for critical services like antivirus software.
Optional recovery tasks are included to automatically restart services if they stop working properly.
The Opslogix Digital Operations Compliance Management Pack includes an extensive set of rules and monitors to verify uptime, reboot status, updates, scheduled task run-as accounts, Windows service run-as accounts, and Active Directory group members.
It checks that servers are restarted within a set timeframe, updates are successfully applied, and run-as accounts or group memberships align with overrides defining allowed accounts.
This size includes monitoring for 500-999 managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not Ping).
This setup includes the management of 5-8 SCOM Management Servers, plus additional SQL Servers.
Optional dev and stage environments can be included if deemed necessary.
Included in the package are Opslogix VMware Management Pack licenses for monitoring your VMware environment. These licenses cover up to 100 ESXi CPU Sockets. Additional licenses can be added as well.
Included in the package are Opslogix Oracle Management Pack licenses for monitoring your Oracle instances. These licenses cover 5 instances. Additional licenses can be added as well.
Included in the package are Opslogix Kubernetes Management Pack licenses for monitoring your Kubernetes infrastructure. These licenses cover 100 CPU units.
Opslogix EZalert is an innovative virtual operator for System Center Operations Manager, powered by machine learning.
It autonomously enriches and dispatches alerts to appropriate resolution states instantly, eliminating manual effort and filtering out unnecessary alert noise.
The Opslogix SCOM Connector for Microsoft Teams enables bi-directional data sync between SCOM Alerts and Microsoft Teams.
This connector enables synchronization of SCOM alerts with Microsoft Teams, ensuring relevant notifications and alerts reach the right teams or individuals.
Team members can take action, discuss, and delegate tasks efficiently, with all incident details readily accessible in Teams. The incident cards display all SCOM data and remain available as long as the information exists in the monitoring platform.
The Opslogix ServiceNow Incident Connector bridges the gap between service desk and monitoring data. With bi-directional synchronization, it effortlessly aligns SCOM alerts and ServiceNow incidents, streamlining workflows and enhancing incident resolution.
The Opslogix Digital Operations Framework is our proven work method and philosophy for supporting service customers. It includes a set of structured processes, proactive tuning routines, and the Management Packs listed below.
The Opslogix Classification Management Pack offers full control over your monitoring setup. With tiered levels (E to A), it enables tailored monitoring intensity, including advanced alerts for critical situations, such as notifying specific individuals outside business hours.
Dynamic tagging features allow you to set filters based on server usage, business unit, or region, ensuring your monitoring aligns seamlessly with operational needs.
The Opslogix Autonomous Maintenance Mode Management Pack simplifies server management by automatically triggering maintenance mode during server restarts, with different values based on the restart type.
It also includes a task for deploying a lightweight application to servers, allowing maintenance mode to be initiated directly from the server itself.
The Opslogix Autonomous Windows Service Management Pack detects all automatically started services on a server, while filtering out services already covered by Microsoft MPs or other common providers like Google.
It also includes optional recovery tasks to automatically restart services if they go down.
The Opslogix Lifecycle Management Management Pack automates the removal of agents from SCOM. By leveraging comments added during maintenance mode, it efficiently manages servers in the decommissioning process.
The Digital Operations Core Windows Service Management Pack captures services that are specified through overrides, regardless of startup type or classification. It’s ideal for critical services like antivirus software.
Optional recovery tasks are included to automatically restart services if they stop working properly.
The Opslogix Digital Operations Compliance Management Pack includes an extensive set of rules and monitors to verify uptime, reboot status, updates, scheduled task run-as accounts, Windows service run-as accounts, and Active Directory group members.
It checks that servers are restarted within a set timeframe, updates are successfully applied, and run-as accounts or group memberships align with overrides defining allowed accounts.
This size includes monitoring for an agreed number of managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not Ping).
This setup includes the management of an agreed number of SCOM Management Servers, plus additional SQL Servers. Optional dev and stage environments can be included if deemed necessary.
Included in the package are Opslogix VMware Management Pack licenses for monitoring your VMware environment. These licenses cover an agreed number of ESXi CPU Sockets.
Included in the package are Opslogix Oracle Management Pack licenses for monitoring your Oracle instances. These licenses cover an agreed number of instances.
Included in the package are Opslogix Kubernetes Management Pack licenses for monitoring your Kubernetes infrastructure. These licenses cover an agreed number of CPU units.
Opslogix EZalert is an innovative virtual operator for System Center Operations Manager, powered by machine learning.
It autonomously enriches and dispatches alerts to appropriate resolution states instantly, eliminating manual effort and filtering out unnecessary alert noise.
EZalert adapts by learning and mimicking the behaviors of operators and system administrators when managing resolution states and closing alerts in SCOM.
The Opslogix SCOM Connector for Microsoft Teams enables bi-directional data sync between SCOM Alerts and Microsoft Teams.
This connector enables synchronization of SCOM alerts with Microsoft Teams, ensuring relevant notifications and alerts reach the right teams or individuals.
Team members can take action, discuss, and delegate tasks efficiently, with all incident details readily accessible in Teams. The incident cards display all SCOM data and remain available as long as the information exists in the monitoring platform.
The Opslogix ServiceNow Incident Connector bridges the gap between service desk and monitoring data. With bi-directional synchronization, it effortlessly aligns SCOM alerts and ServiceNow incidents, streamlining workflows and enhancing incident resolution.
The Opslogix Digital Operations Framework is our proven work method and philosophy for supporting service customers. It includes a set of structured processes, proactive tuning routines, and the Management Packs listed below.
The Opslogix Classification Management Pack offers full control over your monitoring setup. With tiered levels (E to A), it enables tailored monitoring intensity, including advanced alerts for critical situations, such as notifying specific individuals outside business hours.
Dynamic tagging features allow you to set filters based on server usage, business unit, or region, ensuring your monitoring aligns seamlessly with operational needs.
The Opslogix Autonomous Maintenance Mode Management Pack simplifies server management by automatically triggering maintenance mode during server restarts, with different values based on the restart type.
It also includes a task for deploying a lightweight application to servers, allowing maintenance mode to be initiated directly from the server itself.
The Opslogix Autonomous Windows Service Management Pack detects all automatically started services on a server, while filtering out services already covered by Microsoft MPs or other common providers like Google.
It also includes optional recovery tasks to automatically restart services if they go down.
The Opslogix Lifecycle Management Management Pack automates the removal of agents from SCOM. By leveraging comments added during maintenance mode, it efficiently manages servers in the decommissioning process.
The Digital Operations Core Windows Service Management Pack captures services that are specified through overrides, regardless of startup type or classification. It’s ideal for critical services like antivirus software.
Optional recovery tasks are included to automatically restart services if they stop working properly.
The Opslogix Digital Operations Compliance Management Pack includes an extensive set of rules and monitors to verify uptime, reboot status, updates, scheduled task run-as accounts, Windows service run-as accounts, and Active Directory group members.
It checks that servers are restarted within a set timeframe, updates are successfully applied, and run-as accounts or group memberships align with overrides defining allowed accounts.
For new customers, the first six months are paid upfront, after that our monthly fees are combined and invoiced every three months. There is a three months notice period for both parties.
Licenses for products are included for as long as you remain a service customer.
With Monitoring as a Service, you gain access to an entire team of monitoring experts at just 20% of the cost of a full-time consultant.
Monitoring can be a time-consuming process, often requiring ongoing tuning, troubleshooting, and updates to keep systems running smoothly. These efforts can take valuable time away from strategic initiatives and other critical operations.
We have over 15 years of experience working with software development and consulting for SCOM. Monitoring as a Service minimizes these risks by leveraging proven methodologies and our team of experts.
Investing in monitoring infrastructure often involves significant costs, from hiring specialized personnel to managing ongoing updates and optimizations. These expenses can add up quickly, stretching budgets and limiting flexibility.
With Monitoring as a Service, you gain access to an entire team of monitoring experts at just 20% of the cost of a full-time consultant. This way, you avoid financial surprises, and benefit from a fixed monthly fee for complete financial transparency.
Monitoring can be a time-consuming process, often requiring ongoing tuning, troubleshooting, and updates to keep systems running smoothly. These efforts can take valuable time away from strategic initiatives and other critical operations.
Our service reduces these demands by introducing automation and proactive management. This means less time spent on manual tasks and a quicker path to results. With Monitoring as a Service, you can implement a fully operational environment in a fraction of the time compared to traditional setups, allowing your team to focus on what matters most.
We have over 15 years of experience working with software development and consulting for SCOM. Opslogix is a recognized leader and trusted partner for organizations working with the System Center Suite. We are also strategic partners to Grafana.
Throughout the years, we have invested a lot of time to develop a holistic service for monitoring.
IT investments often come with risks, from unexpected implementation challenges to costly changes with low operational value. This can lead to inefficiencies, causing frustration and financial strain.
Monitoring as a Service minimizes these risks by leveraging proven methodologies and our team of experts. A fixed monthly fee ensures financial predictability, while our best-practice approach reduces the likelihood of errors or setbacks. With our team managing your monitoring setup, you can feel confident in a stable and effective solution.
Monitoring is critical, and keeping it in-house ensures security, control, and close collaboration between your teams.
With Monitoring as a Service, you get the best of both worlds. You get expert guidance, reduced manual tasks, and enhanced efficiency, all while keeping full ownership of your technology, processes, and staff. Our team operates directly in your SCOM environment, letting you maintain control while benefiting from collaboration with us.
We handle everything from setup to ongoing support and regular follow-ups, so your team stays confident in their monitoring.
The Service is based on the Opslogix Digital Operations Framework which consists of technology, processes, and routines to cover server and application monitoring in SCOM, read the White Paper for more information. We develop a library of customized MP´s tailored to your environment, controls, automated and tested environment, and licenses to our off-the-shelf products and MP's.
Additionally, the service is managed, meaning that weekly support and monthly follow-up meetings are included.
Program errors in products are managed with Microsoft's support department with assistance from both parties.
A monitored unit is one server in SCOM. The setup includes management of X units of SCOM Management Servers, plus additional SQL servers. Optional dev and stage environments can be included if deemed necessary. Find more information under pricing.
Cloud resources, such as Azure or AWS can easily be integrated into SCOM using supported vendor Management Packs. This will give you a holistic view of both your on-premises and cloud resources in the same monitoring solution.
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