Opslogix | Blog

Teams Connector for Operations Manager – BETA program available now

Written by Mark Eveleens | 30-Sep-2020 11:53:36

OpsLogix releases a BETA program of a Teams Connector for Operations Manager (SCOM), as the latest addition in our Virtual Operator product lineup. As of today, you will be able to sign up and join our program.

The new connector is a welcomed addition to our existing products, such as the Service Now Connector and EZalert,” says Jonas Lenntun, Business Development at OpsLogix. “Not only is the timing just right since we all depend on virtual collaboration and meetings to work. It also increases operational transparency and enables easy KPI revision within SCOM.

After more than six months of the pandemic influencing the way we work, it has become apparent that the remote workplaces are here to stay. The growing popularity of Microsoft Teams and the sunset of Skype for Business makes Teams one of the most popular virtual collaboration tools.

From a DevOps perspective, each team responsible for IT-operations are typically widely spread within organizations. This means that more people outside the central IT Operations want to view and be engaged and involved with system failures. By implementing a Bi-Directional connection between Microsoft Teams and Operations Manager, we now enable your organization to respond quickly and act on any system failure detected from Operations Manager. Using the integrated security parameters available through Microsoft Intune, this manageability is easily extended to any mobile device as well (BYOD). 

Business Benefits

  • Increased operational transparency
  • Faster response and resolution times 
  • Single pane of glass for both viewing and taking action
  • A readily available company tool that many people are very familiar with
  • Ease of tracking and reviewing ROI and KPI's within SCOM.

Operational Confidence

  • Customizable
  • Outbound connections only, no additional Firewall administration
  • Native SCOM workflows
  • Built on Microsoft Bot Framework and Azure

Key Features

  • Mobility (BYOD)
  • Bi-Directional communication
  • Ease of use

Today OpsLogix is launching a BETA program for the Teams Connector for System Center Operations Manager. This means that a selected group of users can be the first to try new features like: Alert details, Execute Tasks including viewing Performance data and changing resolution states through Microsoft Teams.

Other exciting features include the ability to quickly respond to "False Positives", to start Maintenance Mode and an integrated Ticketing system that will ensure IT knows about any outage before the end-user does.

Are you interested to try the new OpsLogix Teams Connector© for SCOM and be a part of the solution?

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